How does this Future Me Problems crowdfunding campaign work?
If we reach our goal of 5,000 pre-orders before the campaign ends on 5/4/22, the Future Me Problems Game will go into production and be shipped to backers in the Fall of 2022 (estimated). If the goal isn’t met by that end date, the project will be canceled, and all money refunded.
The more pre-orders we get, the more add-on items (shown above) we can include in the game – the Mattel Creations-exclusive playmat and Mattel Creations-exclusive premium box with 10,000+ backers, and the Pets Expansion Pack with 25,000+ backers. So help spread the word with your friends!
When will I be charged?
No worries—you won’t actually be charged unless the campaign reaches the minimum goal of 5,000 backers by 4/27/22. The pre-order amount will show as “pending” on your credit card statement until that date. If the campaign has been a success, your payment will then be processed. If not, your pre-order will be canceled, and the pending charge will disappear.
Do you accept refunds or cancellations?
You may cancel your pre-order during the campaign period by calling Customer Service at 1-800-858-0102, Monday through Friday, 9:00 a.m.-6:00 p.m. ET. (Please note, holiday hours may vary). After the campaign period ends, on 5/4/22 at 9:00 p.m. PT, there will be no refunds or exchanges.
Where do you ship to?
In most cases, we ship to P.O. boxes, APO/FPOs, the U.S. territories, Alaska, and Hawaii through the U.S. Postal Service. A standard surcharge may apply to large or heavy items. We can ship to any country listed in the “Country” field that appears on the Shipping page of your checkout process. International Shipping restrictions may apply.
What is the estimated ship date?
Fall 2022.
How do I update my information or contact you with other questions?
Only Customer Service will be able to update your information.
Click here to get in touch with us.
Are Mattel promo codes and discounts accepted?
No promo codes or discounts will be accepted for this campaign.
What is the age grade and player count?
The game is age graded at 7+, for 2-4 players.
How long does each game last?
20-30 minutes.