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Mattel Creations: 636 Girard Avenue, East Aurora, NY 14052
Account or Order Inquiries
Calls and emails may be handled outside your country of residence. Your call will be recorded for quality control, training, legal, and other business purposes.
U.S. & Canada: 1-800-858-0102
Monday through Friday from 9 a.m. – 6 p.m. Eastern Time. Holiday hours may vary.