*Valid from June 22, 2026 at 9:00 a.m. PT
through June 28, 2026 at 8:59 a.m. PT, or while supplies last, whichever occurs
first. Get up to 60% off select, in-stock items identified as qualifying for
the promotion at https://creations.mattel.com/collections/markdowns. Qualifying
and/or featured items may vary by day during the promotion period. Price as
marked. Barbie Club 59 Members, Club Grayskull Members, Fang Club Members, and
Red Line Club Members (“Members”) get an additional 10% off markdown pricing on
select qualifying items. To redeem, Members must log into their Mattel
Creations account and enter promo code MEMBERS10 at checkout. Promo code is
non-transferable. No refunds or adjustments on previous purchases. Offer is
non-transferable and is not redeemable for cash or cash equivalent. Offer
cannot be combined with other offers or promotions. Purchase limits may apply;
see individual product descriptions. Not applicable to taxes, shipping, or
handling charges. Mattel reserves the right to modify or cancel this promotion
at any time without notice. Void where prohibited.
Return Policy
Return Policy
We hope that you love your purchase! If for any reason you don't, you may return your selection with original proof of purchase for a refund (minus shipping and processing) or exchange (while supplies last), within 30 days of receipt.
Returns
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We only accept returns for items purchased directly from MattelCreations.com. Please return all other items to the original place of purchase.
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Please note that orders shipped to an international address are not eligible for return. For questions, please reach out to us with our Contact Us form.
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Your item(s) must be in the condition received and in the complete original box and/or packaging.
Refunds and Exchanges
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Refunds are applied to the original payment method and are for the purchase price of the item(s) plus applicable sales tax only. Shipping and processing fees are non-refundable.
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Items that can’t be exchanged and are only eligible for a refund will be marked accordingly on the product page.
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Exchanges are only as long as supplies last. If the item is sold out when we process your return, you will receive a refund, applied to the original payment method. Refunds are for the purchase price of the item(s) plus applicable sales tax only. Shipping and processing fees are non-refundable.
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Please send your item(s), and proof of purchase (copy of packing slip or order number) packed securely in a sturdy cardboard box.
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Remove any other addresses and barcodes from the outside of the box, affix the label to the package, and take it to your local FedEx location.
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Please make sure you note the tracking number for your records and obtain a receipt as proof of mailing.
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Please allow a minimum of 2 to 3 weeks for your request to be processed once it has been received. We’ll send you an email notification when we process your return.
For assistance with initiating a return, please utilize our Contact Us form or refer to our Frequently Asked Questions.