What is the estimated ship date?
August 2022. For Early Backers (orders placed before August 13, 2021 at 9pm PT), the Crowdfund and Early Bird Bonus will ship at the same time, but as separate shipments. This means you may receive one item before the other.
What is crowdfunding?
Crowdfunding lets like-minded fans come together to help create a new and unique collectible. Fans can show their support for a proposed item by becoming backers and placing pre-orders during the campaign period. If we receive enough pre-orders, the item can go into production. The result is a community-created collectible that fans will be proud to have co-funded!
How does this WWE® campaign work?
If we reach our goal of 5,000 pre-orders before the campaign ends on 8/22/21, the WWE Ultimate Edition New Generation Arena will go into production and be shipped to backers in Summer 2022 (estimated). If the goal isn’t met by that end date, the project will be canceled and all money refunded.
The more pre-orders we get, the more add-on items (shown above) we can include in the Arena package — the action figure with 7,000+ backers and the ring skirts with 8,000+ backers. So help spread the word with your friends!
When will I be charged?
No worries — you won’t actually be charged unless the campaign reaches the minimum goal of 5,000 backers by 8/22/21. The pre-order amount will show as “pending” on your credit card statement until that date. If the campaign has been a success, your payment will then be processed. If not, your pre-order will be canceled, and the pending charge will disappear.
Do you accept refunds or cancellations?
You may cancel your pre-order during the campaign period by calling Customer Service at 1-800-858-0102, Monday through Friday, 9:00 a.m. – 6:00 p.m. ET. (Please note, holiday hours may vary.) After the campaign period ends, on 8/22/21 at 9:00 p.m. PT, there will be no refunds or exchanges.
Where do you ship to?
In most cases, we ship to P.O. boxes, APO/FPOs, the U.S. territories, Alaska, and Hawaii through the U.S. Postal Service. A standard surcharge may apply to large or heavy items. We can ship to any country listed in the “Country” field that appears on the Shipping page of your checkout process. International Shipping restrictions may apply.
Will this be available for purchase anywhere else?
No, it will only be available through this campaign, and only people who pre-order this item during the campaign period will be able to buy it.
How do I update my information, or contact you with other questions?
Only Customer Service will be able to update your information.
Click here to get in touch with us.
Is assembly required?
Some assembly will be required, and instructions will be included.
Are Mattel promo codes and discounts accepted?
No promo codes or discounts will be accepted for this campaign.
